Smart Care for Happy Pets (com.smartcare.pets) • Last updated: September 2026
Smart Care for Happy Pets ("we", "our", or "the App") is dedicated to protecting your privacy and ensuring you have a positive experience while using our application. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our mobile application and associated web services.
1. Information We Collect
When you use Smart Care for Happy Pets, we collect information to deliver tailored pet health guidance and emergency support:
Account Information: When you sign up, we collect your email address and authentication credentials securely handled via Google Firebase Authentication.
Pet Profiles & Health Records: Information you voluntarily provide regarding your pets (e.g., species, name, age, weight logs, medication schedules, daily habit check-ins, and expense records).
Device Location: With your permission, we access your device's approximate or precise GPS location strictly to locate nearby veterinary clinics, emergency animal hospitals, and display distances in the Vet Clinic Locator. We do not track your location in the background or sell location history.
Camera and Photos: When you use our AI Vision Symptom Checker, the App requests camera and photo library access solely for you to capture or upload images of your pet for preliminary symptom screening. Photos are processed securely and are never shared publicly.
2. How We Use Your Information
We use the collected information for the following purposes:
To provide species-tailored health insights, daily routines, and emergency recommendations.
To display nearby veterinary clinics sorted by real-time proximity.
To synchronize your pet care records across your authorized devices via Cloud Firestore.
To maintain, safeguard, and improve application functionality and user experience.
3. Third-Party Services & Integrations
We integrate with trusted third-party providers who adhere to strict data security standards:
Google Firebase: Used for secure user authentication, real-time database (Firestore), analytics, and cloud hosting. (Firebase Privacy Policy)
OpenStreetMap / Leaflet: Used for rendering map tiles and veterinary locations.
Retailer Outbound Links: The app displays product comparisons (Amazon, Chewy, Petco). Clicking an outbound link redirects you to third-party retail platforms subject to their respective privacy terms.
4. Data Retention & Deletion
We retain your personal and pet information for as long as your account remains active. You can request deletion of your account and all associated pet data at any time by navigating to your profile settings or contacting our support team.
5. Children's Privacy
Our application is not targeted at children under 13. We do not knowingly collect personal identifiable information from children under 13.
6. Medical / Veterinary Disclaimer
Smart Care for Happy Pets provides AI-driven educational guidance and triage suggestions only. It does not replace professional veterinary examination, diagnosis, or clinical treatment. Always consult a licensed veterinarian for medical emergencies.
7. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at: